Jess.Travel
The host agency · side entrance ↗
A LIFE WELL TRAVELED.
A LITTLE LESS OVERTHOUGHT.

CUSTOM TRAVEL PLANNING · A FEW THINGS WORTH KNOWING

Your trip.
Your questions.

The fee. The people. The plan. Here is what hiring a custom travel planner actually means at Jess.Travel.

The service

What is a custom travel planner?

A custom travel planner turns your preferences, budget, dates, and travel companions into a coordinated itinerary. Jess.Travel handles research and the details of stays, activities, dining, and getting around. You buy planning expertise and a trip designed around you, rather than choosing a fixed itinerary from a brochure.

Who is Jess.Travel best for?

Busy travelers who have the budget for a trip and want an expert to take ownership of the planning. Think couples, families, solo travelers, and friend groups who value their time and want personal attention. You do not need to enjoy researching travel. That is rather the point.

Will Jess personally plan my trip?

Another Jess.Travel planner may lead the day-to-day planning. Jess runs the account, so there is a real person behind the brand and a planner taking the lead on your details. We explain who you will work with when we discuss your trip.

Is Jess a real person or just a character?

Both the woman and the alter ego are part of Jess.Travel. Jess is the real founder who runs client accounts. The illustrated travel superhero is her mascot. Your itinerary is handled by people, not by a cartoon with suspiciously good boots.

How does Jess.Travel's custom travel planning process work?

Start with the free trip inquiry and a conversation about your dates, budget, travelers, and preferences. After the planning fee is paid, we research and build the trip, collaborate with you on the details, arrange the agreed bookings, and deliver the final itinerary through an app and PDF. A Travel School call walks you through it before departure.

What types of trips does Jess.Travel plan?

Jess.Travel plans personalized trips for couples, families, solo travelers, groups, honeymoons, celebrations, cruises, and business travel. The itinerary can mix cities, road trips, beaches, unusual stays, guided experiences, independent exploring, dining, and downtime.

Price & value

How much does custom travel planning cost?

Jess.Travel charges $99 per custom travel day planned, with a five-day minimum. Seven fully planned days would have a $693 planning fee. This pays for planning; accommodation, transport, meals, tickets, and other travel purchases are separate. Your scope and fee are confirmed before work begins.

Why pay a planner when some travel agents are free?

Different businesses have different compensation models. Some agents are paid by suppliers and charge no separate planning fee. At Jess.Travel, the planning fee covers our work, so we can build your itinerary around fit even when a recommendation earns no commission. You are paying someone to take the homework seriously.

Does Jess.Travel earn commissions?

Sometimes. Supplier commissions may be earned at no added cost to you. The planning fee covers our compensation for planning, and we do not require a recommendation to earn a commission. Commission availability is not what decides what belongs in your trip.

Is the $99 fee the cost of my vacation?

No. It is the fee for each custom day we plan. Your actual travel budget is separate. We discuss both so you can distinguish the cost of the planning service from the hotels, experiences, transport, and other things you choose.

Is a travel planner worth it?

It can be a good fit when you value expert judgment, a coordinated plan, and less research on your own time. If finding every hotel and mapping every connection is your favorite hobby, you may enjoy doing it yourself. Our service is for the person who is ready to hand that job over.

Do I pay the planning fee upfront?

Yes. The full planning fee is required before itinerary work begins. Your agreed scope and total planning fee are confirmed after the free inquiry conversation.

Is the first inquiry free?

Yes. The initial inquiry and conversation are free. They let us understand the trip, determine fit, define the planning scope, and confirm the fee before you decide to proceed.

Planning & bookings

What does the planning service include?

Destination research, lodging recommendations and booking, dining and excursion arrangements, transportation planning, and a coordinated itinerary in app and PDF form. We tailor the scope to your trip and review it before you travel. Travel purchases and optional extra services are separate from the planning fee.

Do you book flights?

We provide flight consultation and help you choose the right flights, but travelers book their own airline tickets. Send us the confirmed flight details so the rest of the itinerary works around your actual arrival and departure times.

Can I help shape the itinerary?

Absolutely. Your preferences, budget, travel style, and priorities guide the plan. We stay in contact while building it, present the details for your review, and collaborate with you to finalize the itinerary.

Can you work around things I already booked?

Yes. Share existing reservations during your inquiry so we can discuss how they fit into the remaining trip. Tell us which dates and purchases are fixed before we start researching.

Can you help if I have no idea where to go?

Yes. Start with your budget, dates, and the feeling you want from your time away. If you need a more developed comparison before detailed planning, ask about the optional $198 proposal of three broad itinerary directions and a discussion call.

Do you only plan luxury trips or resorts?

No. Custom is about the fit, not a required hotel category. The brief can include a memorable stay, a little local place, a road trip, a city escape, or a mixture. Share your real budget and priorities so we can assess the fit. The service is paid planning, not a hunt for a free package quote.

Can you plan for children, dietary needs, or accessibility?

Tell us about everyone traveling and their practical needs at the start. We can research and plan around those requirements. Specific access features, arrangements, and availability still need confirmation with the relevant providers.

Will every minute be scheduled?

No. We build the trip around your preferred pace. Unstructured time belongs in a thoughtful itinerary too. Tell us which days you want planned and where you want breathing room; your final scope determines the fee.

Do you book hotels and vacation rentals?

Yes. Lodging research and arrangements are part of custom planning. We can consider hotels, villas, castles, unusual stays, Airbnb, or Vrbo when those options fit your trip and preferences.

Can Jess.Travel plan a cruise?

Yes. Jess.Travel plans and books cruises, including Virgin Voyages and Explora Journeys, as well as other cruise lines. Cruise-only bookings with Virgin Voyages and Explora Journeys are offered without a separate planning fee.

Can I include free days or half-days?

Yes. Arrival and departure days can be treated as half-days, and you can leave selected days unplanned for rest or spontaneity. You pay for the custom days included in the agreed planning scope.

Before & during travel

How do I receive the itinerary?

Your itinerary is available in an app and as a PDF. A final Travel School conversation walks through the plan. Download or print a copy before departure so essential information is available without relying on a connection.

How far ahead should I contact you?

Contact us as soon as you are committed to the trip, especially once your flights are selected. You choose an itinerary delivery date and we confirm the planning timeline with you before work begins.

Is round-the-clock concierge support included?

Concierge support is a separate add-on, subject to availability. Current coverage is 8 a.m. to 8 p.m. and costs $198 for trips of three to five days or $297 for trips of six to ten days. Confirm availability and coverage for your trip during planning.

What happens if travel plans change?

If Jess is informed that a supplier canceled something, we notify you. Refunds follow that supplier's rules, and Jess can attempt to make other arrangements. Hotels, airlines, and tour operators control their own cancellations, so we also recommend travel insurance. In-trip concierge help is available as an optional add-on when offered.

When will I receive my itinerary?

You choose the delivery date with your planner, and that timeline is confirmed as part of the process. The final itinerary is delivered in an app and PDF, followed by a Travel School walkthrough before your trip.

Can I use my itinerary without internet service?

Yes. Your itinerary is available through the app, and you also receive a PDF that can be downloaded or printed. Keep an offline copy available while traveling.

Should I buy travel insurance?

Jess.Travel recommends travel insurance because cancellations, delays, medical issues, weather, and supplier policies can affect a trip. Coverage and exclusions vary, so review the policy carefully before purchasing.

Getting started

How do I hire Jess.Travel?

Complete the trip inquiry at Jess.Travel/getstarted and schedule time with Jess through the existing inquiry flow. We discuss your needs, scope, and fee before starting the work. The first step is a conversation about your trip.

Can ChatGPT plan my trip instead?

An AI assistant can be useful for brainstorming. The question is how much of the remaining research, decision-making, booking, and coordination you want to own. Jess.Travel sells a human planning relationship and execution of the agreed scope. Send us your ideas, including anything you have already worked on with AI.

Is hiring a planner the same as joining your host agency?

No. Travelers pay Jess.Travel to plan their own vacations. The host agency supports independent people who want to run travel businesses. Those are separate services with different fees and next steps.

Can I give custom travel planning as a gift?

Yes. Jess.Travel offers gift cards for travel planning. Contact jess@jess.travel and specify how many planning days you want to purchase.

Where can I see a sample custom itinerary?

Visit the sample itinerary page to see the level of day-by-day detail, lodging information, transportation guidance, dining ideas, options, notes, and practical context included in a Jess.Travel plan.

Service details: Jess.Travel pricing · Main site FAQs. Confirm your specific scope and terms with the team.

Tell Jess about your trip